A raised golf cart may experience a low torque situation because the controller may not be able to increase the required torque.
You need to check the batteries and the cables to be sure what the issue is for the low torque.

1.In one instance, the user had lifted the cart from its18-inch wheel to a 25-inch one.This is one of the main reasons why the motor can’t produce enough horsepower to turn the wheels and therefore has low torque.
2.Low torque can happen even it sets a 500A Alltrax controller.
3.Checked the XCT settings and program parameters altered.
4.As mentioned, checking the battery pack is important.It is often observed that one cell in a battery pack may not be able to deliver the rated current, causing the entire pack to degrade.
5.Check the battery charger since a low-amperage charger may result in the batteries not getting charged enough to lift the power required for full torque.
6.The another area is motor maybe can directly impact the ‘low torque’ situation.
Then the motor’s RPM, the current it draws,you should recorded in real-time and analyzed to know where the exact problem lies.

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